SAP Business Services fuel the fast development of Business apps and services for the cloud, and power an open marketplace for new business apps which includes SAP, hybris, ISV and other 3rd party apps. A BSM initiative often underpins a shift in maturity for an IT department or service provider towards a more proactive and predictive operating model rather than the reactive and fire-fighting behavior which has been common in many IT operations. This service provides e-learning environment by SaaS (Software as a Service) which enables employee education with no limit of time and place by using PC and network. The Business Service Management (BSM) project will be present as ACIS 2010 in Brisbane, Australia, from 30 November till 3 December 2010.
Telstra has migrated more than 5 million consumer customers and 8.5 million services to a new platform, processing hundreds of thousands of orders and millions of bills, with …
